This detailed Rex Hanoi Hotel review covers what you need to know about staying at this 4-star property in the Old Quarter. The hotel sits steps from Thang Long Water Puppet Theatre and Hoan Kiem Lake. Rex Hanoi offers a central location with modern features including a rooftop pool and several dining options.
After reviewing more than 300 guest reviews on booking sites, this honest guide shares key findings. It covers location, rooms, features, customer service, and pricing details. Whether you plan a short city break or extended Vietnam trip, this helps you decide if Rex Hanoi suits your needs.
Rex Hanoi Hotel Location in Heart of Old Quarter
Rex Hanoi Hotel sits on Hang Bac Street in the heart of the old quarter. This Rex Hanoi Hotel review highlights location as the property’s strongest feature. You stay within walking distance of Hanoi’s major sights surrounded by vibrant atmosphere and narrow streets.
Key distances from the hotel include Thang Long Water Puppet Theatre at 200 meters or 3 minutes walking. Hoan Kiem Lake sits 600 meters away taking 8 minutes on foot. St. Joseph’s Cathedral and Dong Xuan Market both sit 700 meters away or 10 minutes walking.
The hotel sits among the Old Quarter’s restaurant and cafe scene. Dozens of dining options surround the property within 200 meters. From traditional street food to international restaurants, meals stay close by always.
Noi Bai International Airport sits about 26 kilometers away. The hotel offers airport transfer services with advance booking for additional charges. Grab taxis from the airport cost around 300,000 to 350,000 VND taking 45 to 60 minutes depending on traffic.
Room Types and What to Expect
Standard Rooms Rex Hanoi Hotel: Budget Friendly Entry Option
Standard rooms represent the most budget friendly option measuring 20 to 25 square meters. These rooms include queen or twin beds with modern furnishings throughout. Air conditioning, flat-screen TVs, safes, and mini bars come included.
Bathrooms feature walk-in showers with rain shower heads plus free toiletries. Some standard rooms face interior areas with limited natural light. Guest reviews note these rooms feel clean and comfortable but can be compact for two people with luggage.
Superior and Deluxe: More Space and Views
Superior and Deluxe categories offer more space at 28 to 35 square meters with better views. Many face city streets providing windows that open and natural daylight. These rooms typically include small seating areas with chairs or sofas.
The extra space makes a big difference for comfort during stays longer than 2 to 3 nights. These categories receive more positive feedback in guest reviews about room size and layout overall.
Junior Suites: Most Spacious Choice
Junior Suites provide the most spacious option with separate sleeping and sitting areas. Measuring about 40 to 45 square meters, these suit families or travelers wanting extra space. Some Junior Suites include private balconies or terraces.
Guest reviews consistently recommend upgrading to Junior Suite level for better guest experience overall. The price difference often proves worth it for the added comfort and space provided.
Key Features and Hotel Facilities
Rooftop Pool: Signature Feature With Views
The rooftop pool ranks as Rex Hanoi’s signature feature. Located on the top floor, the pool offers wide Old Quarter views creating memorable swimming experiences. The pool measures good size for refreshing dips rather than serious swimming sessions.
Next to the pool, the rooftop bar serves cocktails, beers, and light snacks all day. Sunset drinks on the rooftop receive enthusiastic mentions in guest reviews regularly. The mix of pool access, bar service, and city views creates a resort feel rare among hotels in Hanoi Old Quarter.
Indoor Pool and Fitness Centers
Beyond the rooftop pool, Rex Hanoi features an indoor pool on a lower floor. This provides swimming options during rainy weather or for guests preferring covered spaces. The indoor pool operates all year regardless of weather conditions outside.
The gym offers modern cardio and strength training equipment throughout. While not extensive, it provides good facilities for maintaining workout routines during stays. The fitness centers receive positive mentions for cleanliness and high quality equipment available.
Restaurant and Breakfast Service
The hotel restaurant serves buffet breakfast included in most room rates daily. The 12th floor location provides city views during morning meals from 6:30 to 10:00 AM. Breakfast spreads include Vietnamese options, Western selections, fresh fruits, and beverages consistently.
Guest feedback on breakfast quality remains mixed overall. Many appreciate the variety and Old Quarter views from above. Some note food quality doesn’t quite match 4-star expectations fully. Vegetarian and vegan options are available upon request.
The restaurant also serves lunch and dinner with Vietnamese and international menus. A coffee shops area operates during day for light meals and beverages.
Customer Service Quality Assessment
Customer service receives mixed feedback based on multiple guest experiences reviewed. Understanding what to expect helps set proper expectations before booking.
Front desk staff generally receive descriptions as friendly and welcoming overall. Concierge assists with tour bookings and recommendations for walking tours and sights. Housekeeping maintains clean rooms with daily service throughout stays.
However, some guests report slow response times to requests during busy periods. Check-in processes occasionally feel disorganized when many guests arrive together. Room assignment mix-ups occur from time to time according to reviews.
Several reviews mention staff members by name who provided exceptional guest experience. This suggests customer service quality depends partly on which team members you meet. The 24 hour front desk provides help around the clock always.
Pricing and Overall Value
Room rates for 2026 range from $28 to 45 for Standard Rooms. Superior and Deluxe Rooms cost $40 to 60 per night. Junior Suites run $60 to 85 nightly depending on season and booking timing.
Rates change significantly based on season and when you book. The cheapest rates typically appear in July and September during low season. Peak periods from October to November and February to April see prices increase 30 to 50 percent.
The value proposition rates as good for budget travelers. You get 4-star features including pools and rooftop bar in prime Old Quarter spot for mid-range prices. The combination of central location and facilities provides solid value compared to similar properties.
Free WiFi works throughout the property for all guests. This adds value since staying connected matters for travelers from United States and other countries visiting Hanoi Vietnam.
Pros and Cons Summary
Advantages:
- Excellent central location near major attractions within walking distance
- Rooftop pool with wide city views
- Indoor pool for year-round swimming
- Included breakfast with variety
- Competitive pricing for features offered
- Modern, clean rooms with good air conditioning
- Free WiFi throughout property
Disadvantages:
- Customer service quality inconsistent between staff members
- Some rooms small with limited natural light
- Breakfast quality variable day to day
- Room assignment issues occur occasionally
- Early check-in not always available
Final Verdict on Rex Hanoi Hotel
This Rex Hanoi Hotel review concludes the property works well for specific traveler types. Book Rex Hanoi if you want prime Old Quarter central location with rooftop pool access. The hotel suits budget conscious travelers who appreciate good value for features offered.
The property works less well for guests requiring consistently excellent customer service throughout. Travelers needing spacious rooms guaranteed or high-end 4-star guest experience throughout might prefer other hotels in Hanoi Old Quarter area.
For budget travelers seeking central location with pool features, Rex Hanoi delivers solid value overall. The rooftop pool, convenient position near Hoan Kiem Lake, and modern facilities create appealing package. Upgrading beyond Standard room category significantly improves the overall guest experience.
Continue planning with our guides to Old Quarter attractions and best Hanoi hotels.
FAQ
Most room rates include buffet breakfast served on the 12th floor from 6:30 to 10:00 AM. The breakfast features Vietnamese dishes, Western options, fruits, and beverages. Always confirm breakfast inclusion when booking as some rates may exclude it.
Yes, the rooftop pool operates throughout the year weather permitting. The hotel also features an indoor pool available during rainy weather or cooler months. Both pools are accessible to all hotel guests at no extra charge.
Guest reviews strongly recommend Deluxe rooms or Junior Suites over Standard rooms. The extra space and better natural light make big difference in comfort. If budget allows, upgrading from Standard category improves guest experience considerably according to multiple reviews.
