1. Who We Are

Welcome to Revitrip.com, a travel review website dedicated to evaluating and sharing insights about travel services and destinations in Vietnam.

We are committed to protecting your personal data in accordance with applicable data protection laws and relevant privacy regulations (“Privacy Laws”).

We recognize the importance of the personal data you entrust to us. We are responsible for managing, protecting, and processing your personal data appropriately and transparently.

This Privacy Policy explains:

• What personal data we collect
• How we collect it
• How we use it
• How we store and protect it
• Your rights regarding your data

By accessing our website, registering for an account, subscribing to our communications, or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of our website and services.

We reserve the right to update this Privacy Policy at any time. Updates will be published on our website and relevant social media channels.

2. When We Collect Personal Data

We may collect your personal data in the following situations:

• When you register for an account on Revitrip
• When you subscribe to newsletters or other communications
• When you contact us via email, forms, phone calls, or social media
• When you provide feedback or submit complaints
• When you comment on articles or upload content
• When you interact with our website through cookies and tracking technologies
• When you enter into agreements or collaborations with us

3. What Data We Collect

3.1 Contact Information

• Full name
• Email address
• Phone number (if provided)

If you contact us, we may collect the information you voluntarily provide to respond to your inquiry.

You are responsible for ensuring the accuracy of the personal information you provide.

3.2 Website Usage Data

We may automatically collect certain technical and behavioral data when you use our website, including:

• IP address
• Browser type
• Device information
• Language settings
• Date and time of access
• Pages visited
• Number of visits
• Links clicked
• Referring websites

This data helps us improve performance, content, and user experience.

3.3 Cookies

We use cookies to improve website functionality and user experience.

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies for convenience. These cookies typically last up to one year.

When you visit our login page, we set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

When you log in, we set cookies to save your login details and display preferences:

• Login cookies last up to two days
• Screen preference cookies last up to one year
• “Remember Me” login lasts up to two weeks

If you log out, login cookies are removed.

3.4 Comments

When visitors leave comments, we collect:

• Data shown in the comment form
• IP address
• Browser user agent string

This helps detect spam.

An anonymized hash of your email may be sent to the Gravatar service to check if you use it. The Gravatar privacy policy can be found at: https://automattic.com/privacy/

Once approved, your profile picture may appear publicly alongside your comment.

3.5 Media Uploads

If you upload images to the website, you should avoid including embedded location data (EXIF GPS). Visitors may download and extract location data from publicly available images.

3.6 Embedded Content

Articles on Revitrip may include embedded content (e.g., videos, images, articles from other websites).

Embedded content behaves as if you visited the originating website directly. These third-party websites may:

• Collect data about you
• Use cookies
• Embed additional third-party tracking
• Monitor your interaction with embedded content

We are not responsible for the privacy practices of external websites.

4. How We Use Your Personal Data

We use your information for the following purposes:

• Responding to inquiries and providing support
• Improving website content and user experience
• Conducting surveys
• Analyzing user behavior and website activity
• Sending newsletters, updates, and travel-related information
• Delivering personalized content and relevant advertisements
• Informing you about new services, promotions, or opportunities
• Conducting research and performance measurements
• Managing website administration and security

We process personal data strictly in accordance with this Privacy Policy and applicable laws.

You may receive promotional emails only if you subscribe to our mailing list. You may unsubscribe at any time.

5. Data Retention

We retain personal data:

• Until you request deletion
• Until you delete your account
• As required by law for administrative, legal, or security purposes

Comments and related metadata may be stored indefinitely to recognize and automatically approve follow-up comments.

Registered users (if applicable) can:

• View
• Edit
• Delete their personal information

Administrators may also access and manage this information for website operation purposes.

6. How We Protect Your Data

We implement appropriate technical and organizational security measures, including:

• Secure server infrastructure
• Encryption technologies
• Access control systems
• Spam detection systems
• Regular system monitoring

We collect only the necessary information required to provide services.

We do not sell, trade, or rent your personal data.

We do not share your personal data with third parties without your consent, except in limited circumstances described below.

7. Data Sharing

We do not share your personal information with third parties except:

• When required by law enforcement or legal authorities
• In emergency situations to protect users or website security
• When necessary to comply with legal obligations

This Privacy Policy applies only to data collected on Revitrip.com. We are not responsible for data collected on other websites.

8. Your Rights

If you have an account or have left comments on our website, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Request a copy (export) of your stored data

We will respond to such requests within 30 days.

Certain data may be retained if required for legal, administrative, or security reasons.

9. Our Commitment

Protecting your personal information is a top priority for Revitrip.

We are committed to:

• Using your information only for legitimate purposes
• Not disclosing your information without consent
• Maintaining transparency in data handling

However, this commitment applies only to data collected through Revitrip.com.